On Time Delivery Rate is the percentage of products ordered which are received by customers on or before the specified time or date.
Glossary
Online Order Entry System
An online order entry system is a computer bases system which eliminates paper from the order-taking process. It also enables distributors, field-sales representatives, and even customers to place orders directly, over the Internet or a corporate intranet, without intervention by an inside salesperson. The software often includes a product configurator and pricing; and may offer delivery scheduling.