3 A B C D E F G H I J K L M N O P Q R S T U V W Y
Ka Ke

Key Performance Indicator

Key Performance Indicator (KPIs) are metrics tracked by an organization to help evaluating how successful it is, and to help defining and achieving its long-term goals. KPIs can cover both financial and non-financial aspects, including estimation of difficult-to-measure activities like leadership development, service, and customer satisfaction, as well as more measurable activities such as production efficiency and energy use.